Exchanges FAQ

 

 

How long does shipping take?

U.S. Standard 3-7 Business Days

U.S. Overnight 24-48 Hours 

International Express 3-7 Business Days

International Standard 7-21 Business Days

Please note: Orders are packed and shipped from our warehouse located in the U.S. and Europe. For orders outside the U.S. or Europe, it will take longer for your order to be received.

 

What is your exchange policy?

Buyer has 3 days after delivery to return item(s) back UNWORN for an exchange only, no refunds.* If an exchange is needed please fill out the exchange request form included with your package and follow the instructions. We  will process the exchange request as soon as we have received the item that was sent. It takes 7-21 business days for your exchange to be processed. For all exchanges, customer will be charged $8.95 restocking fee.

*Please note that products such as the Butt Lifters, Seamless Waist and Butt Shaper, and Post Partum Shapers cannot be exchanged or returned for hygeine purposes. 

IF THE RETURN ITEM HAS BEEN WORN OR “TRIED ON”, IT WILL BE SHIPPED BACK TO BUYER IMMEDIATELY AT SHIPPING COST CHARGED TO BUYER. Please leave no sweat marks and DO NOT SEND A WORN item.

Send all exchanges to

P.O. Box 958132

Duluth, Ga 30095

 

 

How can I track my package?

We will send a tracking number to the email address you provided. You can track your package through the USPS website. If you have just received your tracking number, please allow 24 hours before you can see infomation about the shipment. 

 

What size should I get?

We only suggest you to go by the size chart.

Please note:

You are still responsible for choosing the correct size. There is an $8.95 restocking fee if an exchange is needed. (Please read our Exchange Policy)

 

What is the difference between the black and the blue cincher?

The Black Latex waist cincher is 2" longer than the blue one. The exterior is latex with a

cotton interior lining for comfort.

The Blue Workout waist cincher also has latex. It has a cotton exterior and interior lining offering

more comfort. It is best for working out as it offers a lot more flexibility than the black one.

 

How do I know what Cincher to get?

Depending on what you are looking to achieve, there is a cincher for your every need. Please

read the product description listed under each item to figure out what best fits your particular

desire. For further assistance, you can contact us on live chat. Look for the blue link.

 

How do I clean my Cincher?

Hand wash with cold water and air dry.

 

What are your payment methods?

We accept all major forms of Debit and Credit card; Visa, MasterCard, Discover and

American Express. We also accept Paypal.

 

How do I contact customer service?

You can send an email to support@1800cinchers.com or you can chat with us, just click the chat link.

 

How long should I wear my Cincher?

It is advisable to wear your cincher for 1-2 hours on the first day

6-8 hours afterwards, depending on your comfort leve.

 

Can I sleep using the Cincher?

We do not suggest you to sleep wearing the Cincher.

 

Is my Cincher too tight?

When you first receive your Cincher it may seem extreemly tight and hard to put on. You may

need help from another person to get it on for the first time. However, if you are able to fasten a

few hooks then you got the right size.

 

Our waist Cinchers are designed to be tight, the compression tightens your core,

helping you lose inches from your abdomen and waistline and also correcting your posture. Wear

the cincher for 2 to 4 hours a day for the first week depending on your comfort level. Eventually

you will be able to wear it for 8-10 hours a day. Your Waist cincher should not be too comfortable

in the beginning, if it is not tight then it will not work. 

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